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tokynstudio
book classes, support members

voice agent for fitness & wellness

Your voice agent answers questions about classes and memberships, books appointments and supports prospects — even when your team is on the floor.

Fitness & Wellness
01 / problem
what goes wrong

you probably recognise this.

reception unattended

During classes nobody's at reception — calls from prospects and members fall through.

same questions over and over

"When's the next yoga class?" "What does a membership cost?" "Can I book a trial?" — hundreds of times a week.

prospects don't convert

Whoever calls and doesn't reach anyone books their trial at the next studio.

02 / solution
what the agent takes over

concrete. ready to deploy.

  • Book appointments & classes

    The agent knows your class schedule and books trials, personal-training sessions and class spots directly into your system.

  • Membership info

    Prices, contract terms, classes, opening hours — the agent answers all the standard questions immediately.

  • Convert prospects

    New callers get friendly guidance, are invited for a trial and have their contact captured for follow-up.

  • Document member requests

    Contract questions, cancellations, complaints — everything is captured and forwarded to your team.

03 / impact
what you get out of it
  • 24/7 availability

    Your agent is reachable around the clock — at night, on weekends, on holidays.

  • More trials, more members

    No prospect gets lost — every caller gets info and a booked trial right away.

  • Reception unburdened

    Your on-site team focuses on members instead of jumping to the phone constantly.

  • GDPR-compliant

    All data is processed and stored on EU servers. Fully GDPR-compliant.

  • No IT effort

    We handle setup, integration and maintenance. Your team doesn't have to install or configure anything.

  • Natural voices

    Our agents speak naturally and fluently — most callers don't notice a difference.

04 / scenarios
how a call actually goes
  • sunday-evening trial request
    caller

    A prospect wants to start Monday and calls Sunday evening.

    agent

    The agent shares the offer, books a trial and sends a confirmation.

  • class schedule question
    caller

    A member asks whether Thursday's spinning class has spots left.

    agent

    The agent checks availability and books the spot directly.

  • cancel membership
    caller

    A member wants to cancel.

    agent

    The agent captures the request, asks for the reason and forwards the inquiry to member management.

05 / faq
frequently asked

next step

voice agent for fitness & wellness.

30 minutes, no pitch deck. We look at your concrete use case, demonstrate live what's possible — and tell you honestly whether and how it's worth doing.